Unengaged e-learners do not learn; the course content skims lightly across their neural surfaces without leaving re-traceable neuron paths. Zzzz.
So what’s an instructional designer to do? Sweeten the course with flashy graphics, captivating video, and interesting sound effects? Nah. A sugar-coated sleeping pill goes down smoother, but still makes you doze off.
Stories Keep Learners Awake and Engaged
Remember two things:
- The shortest path between a course objective and a human learner is a story (with apologies to Anthony de Mello)
- When you make the learner’s self-interest the focus of every stop along that story path, everybody involved will be happy with the destination.
A learner-focused, job-relevant story presents course content in a way that requires learners to think through the process (not simply read a list) and practice activities (not regurgitate facts).
How to Build Learner-Focused Stories
Training stories transform paragraphs of dry abstractions into learning that is interactive and directly applicable to job functions. What are the essential components of effective learning stories?
- Learner perspective (course design from the learner’s point of view)
- Learner engagement (job-relevant activities that allow the learner to be hands-on)
- Logical sequencing (step-by-step scenarios that enable the learner to think through the process)
Let’s look at the steps involved in crafting learner-focused stories for e-learning courses.
- Adopt a learner’s perspective.
This goes without saying, but I’m saying it anyway: Get to know your audience. If you want to understand what is meaningful to learners:- Figure out a way to sit where they’re sitting and find out what they need.
- Design training activities based on job-relevant objectives.
- Make sure every objective has a corresponding activity (or set of activities) for practice (exercise) and/or assessment (evaluation).
- Weave the activities into a story, one step at a time.
Most tasks are multi-step procedures. At each step in your training story:- Allow the learner make meaningful decisions and
- Provide intelligent feedback that shows the consequences of each choice.
This very simple and basic example of an interactive, learner-oriented story requires learners to make decisions before they click to proceed. I used the interactive story creation software Twine to create the branching options. Check out the tool and let us know what you think. Or better yet, improve on my effort; create and share your own branching scenario.
Have fun!
